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LEGAL

PRIVACY
POLICY

At Homebrew, your privacy matters. This policy explains how we collect, use, and protect your personal information when you use our website and ordering service.

EFFECTIVE DATE: MAY 19, 2026

01

INFORMATION WE COLLECT

When you place an order through our website, we collect the following information:

• Your name and contact number

• Delivery address

• Order details (items, quantities, special instructions)

• Payment method preference (Cash on Delivery or online transfer)

We do not collect payment card details directly — any online payments are processed through secure third-party channels.

02

HOW WE USE YOUR INFORMATION

We use the information you provide solely to:

• Process and fulfill your orders

• Contact you regarding your order status or delivery

• Improve our service and menu offerings

• Send promotional updates (only if you opt in)

We do not sell, rent, or share your personal information with any third parties for marketing purposes.

03

ORDER TRACKING

Your order information is stored securely in our system to allow real-time order tracking. You can track your order status at any time using the order ID provided after checkout.

Order data is retained for operational and accounting purposes and is not shared externally.

04

COOKIES & ANALYTICS

Our website uses cookies and analytics tools (including Google Analytics and Meta Pixel) to understand how visitors interact with our site. This helps us improve your browsing experience and measure the effectiveness of our advertising.

You can disable cookies through your browser settings at any time. Disabling cookies will not affect your ability to place orders.

05

DATA SECURITY

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

06

THIRD-PARTY SERVICES

We may use the following third-party services that have their own privacy policies:

• Supabase — for secure database and storage hosting

• Google Analytics — for website traffic analysis

• Meta (Facebook) Pixel — for advertising measurement

• WhatsApp — for customer communication

We encourage you to review the privacy policies of these services independently.

07

YOUR RIGHTS

You have the right to:

• Request access to the personal data we hold about you

• Request correction or deletion of your personal data

• Opt out of promotional communications at any time

To exercise any of these rights, please contact us via WhatsApp or Instagram.

08

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

09

CONTACT US

If you have any questions or concerns about this Privacy Policy, please reach out to us:

• WhatsApp: +92 340 4248680

• Instagram: @home.breww

• Location: Maymar, Karachi, Pakistan

© 2026 Homebrew Coffee Shop. All rights reserved.